Terms Of Service

Lux Furniture Terms of Service

Last updated: 08/28/2025

Welcome to Lux Furniture LLC (doing business as “Lux Furniture”) (“Lux Furniture,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website at luxfurniturecle.com, our products, services, and any communications you receive from us (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using the Services, you represent and warrant that you meet these requirements.

2. Purchases and Payments

When you make a purchase through our website or in-store:

  • You agree to provide accurate and complete billing, shipping, and account information.

  • Prices, promotions, and availability may change without notice.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Payment must be made through approved methods (credit card, debit card, financing options, or other methods provided at checkout).

3. Shipping, Delivery, and Returns

  • Shipping and delivery times are estimates and may vary.

  • Most orders arrive within 2 weeks or less unless otherwise communicated.

  • Delivery services (including threshold, curbside, or white-glove delivery) will be described at checkout or in your order confirmation.

  • Return and cancellation policies are detailed on our website.

4. Text Messaging Program (SMS/MMS)

By providing your mobile phone number at checkout, on our website, or in-store, you agree to the following terms regarding text messaging communications:

  • Consent: By opting in, you consent to receive text messages (SMS/MMS) from Lux Furniture, including order updates, account alerts, delivery notifications, promotional messages, and marketing offers.

  • Frequency: Message frequency varies depending on your interactions with us.

  • Cost: Standard message and data rates may apply.

  • No Condition of Purchase: Your consent to receive text messages is not a condition of purchasing from Lux Furniture.

  • Opt-Out: You can opt out at any time by replying “STOP” to any message. This will unsubscribe you from all non-essential SMS communications.

  • Help: For help, reply “HELP.” You may also contact us directly at (216) 331-1185 or contact@luxfurniturecle.com.

  • Data Use: We respect your privacy. We will not sell, rent, or share your personal information with third parties for their own marketing purposes.

Carriers are not liable for delayed or undelivered messages.

5. Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information, including phone numbers used for SMS messaging.

6. Intellectual Property

All content on our Site, including text, images, logos, designs, graphics, and software, is the property of Lux Furniture or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

7. Prohibited Uses

You agree not to use the Services:

  • For any unlawful purpose.

  • To interfere with or disrupt the operation of the Services.

  • To upload or transmit viruses or malicious code.

  • To collect or track personal information of others without consent.

  • To spam, phish, or scrape data from our Services.

8. Disclaimers and Limitation of Liability

  • Our Services are provided “as is” and “as available.” We make no warranties of any kind, express or implied.

  • Lux Furniture is not responsible for errors, omissions, delays, or interruptions in the Services.

  • To the fullest extent permitted by law, Lux Furniture is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.

9. Indemnification

You agree to indemnify and hold harmless Lux Furniture LLC (d/b/a Lux Furniture), its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising out of your use of the Services or violation of these Terms.

10. Modifications

We may update or change these Terms at any time. Updates will be posted on this page with a new “Last updated” date. Continued use of the Services after updates constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.

12. Contact Information

For questions about these Terms, please contact us:

Lux Furniture LLC (doing business as “Lux Furniture”)
3078 W 25th St, Cleveland, OH, 44113, United States
Phone: (216) 331-1185
Email: contact@luxfurniturecle.com

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